For over 25 years Abbott Nurse Advisors have offered an efficient, responsive and flexible service, delivered with care and compassion. Working with Hospital2Home, we facilitate safe and effective discharge from hospital, with ongoing clinical support in the community with direct access to a named Abbott Nurse Advisor for each patient. Through personalised training and tailored education our team empowers patients and caregivers to self-manage their home enteral feeding (HEF) requirements.
COMPASSIONATE
1:1 support, personalised for each patient with dedicated, direct access to a named Abbott Nurse Advisor and remote clinical support via our out-of-hours service.
COLLABORATIVE
MSTeams enabled via NHSmail, we align as part of the care team providing ongoing clinical support, individual patient management plans and input to patient reviews.
CONFIDENCE
In a trusted, highly-trained, clinical enteral feeding expert working in line with local guidelines, national directives, current best practice, and reflecting NHS values.
The Abbott Nurse Advisor team works closely with NHS clinical teams and Abbott’s Hospital2Home service to ensure that patients and their caregivers receive tailored education, information and support to manage their enteral feeding plan and prepare them for their transition to home.
Our Abbott Nurse Advisor team provides training and ongoing healthcare professional support, with 98% of participants rating the overall quality of the training and support provided as excellent or good (518 HCPs during the period January - December 2024).
The Abbott Nurse Advisor Service may reduce unnecessary hospital re-admissions by providing:
The Abbott Nurse Advisor telephone advice line is available for patients and caregivers with enteral-feed questions, providing clinical advice outside of normal working hours.
0800 018 3799
Our Abbott Nurse Advisor Service has been designed to reduce pressure on NHS resources and deliver substantial cost savings. Data from one of our contract areas (April 2024 - March 2025) demonstrated:*
2,164 PATIENT INTERVENTIONS
provided by Abbott Nurse Advisors
664 HOSPITAL REFERRALS PREVENTED
(Device changes and troubleshoot interventions)
1,331 HCP'S TRAINED
by Abbott Nurse Advisors
OVERALL £777,993 AVOIDED SPEND
for the contract through our contracted service
of patients rated the training
provided by the Abbott Nurse
Advisor as Excellent or Good
of patients rated their confidence
in using the FreeGo pump
as Excellent or Good
The ability to conduct patient consultations remotely has become an important part of the Abbott Nurse Advisor service. The technology has enabled us to enhance communication and provide an overall better experience for patients.
Welcome to the latest in our ‘Day in the Life’ articles, where we introduce a member of the Abbott team. This month, we talk to Angela Donlan, one of our Abbott Nurse Advisors, to find out about a typical day in her life and her passions, both inside and outside of work.
Coinciding with International Nurses Day on May 12th, our Abbott Nurse Advisor service is turning 25. In this article, we recognise and celebrate the hard work and dedication of both the Abbott Nurse Advisor team and nurses around the world.
Footnotes:
* Figures may fluctuate in relation to the size of contract footprint.
CQC, Care Quality Commission
UK-N/A-2300300(v5) | August 2025
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ENSURE PLUS
1 x 220 ml
Flavor: Apple
1,5 kcal / ml
Nutrition Information
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footnotes
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UK-N/A-2200465 | July 2022
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