ANIEMEA-P-GB-202600239 | February 2026
Authors:
Philip Graves
Publish Date:
August 2019 | 20 min
Abstract:
Philip Graves discusses approaches to dietetic consultations from a psychological perspective – including factors and sensitivities that healthcare professionals should consider in order to provide a positive experience for patients and their families.
Once you have watched this video, please remember to complete your self-reflective notes to contribute towards your continuing professional development. You will then be able to access your Certificate of Completion.
LEARNING OBJECTIVES
Identify psychological factors that can affect the patient and family before, during and after dietetic consultations.
Understand which psychological principles can help address challenges faced in consultations with parents and their children.
Gather practical tips to enrich conversations with parents, in order to build a positive experience and improve outcomes for children with specialist nutrition requirements.
AUTHOR(S) BIO
PHILIP GRAVES
Consumer Behaviour Consultant
Philip has been at the forefront of aligning commercial market research practice with insights from behavioural psychology and behavioural economics. His book, Consumer.ology, was named by Amazon as one of the UK’s top ten best business books of 2010, and has been translated into seven languages. Philip’s consumer psychology expertise has led to him working in a diverse range of categories. His work encompasses specific behavioural insight projects, advice on improving the quality of insight, behaviour change, training in how to apply behavioural economics commercially and workshops on consumer psychology. He is a frequent commentator on consumer topics in the media, regularly speaks at events around the world and has been an associate of Frontier Economics since 2010. In the past, Philip was on the global advisory board of Next IT and wrote a column on consumer psychology for The Marketer.
