Abbott
July 2026 | 5 min read
For three decades, the Hospital2Home service has provided patients, families, carers, and healthcare professionals with patient-centred support throughout every stage of the journey from acute to community care.
For the past three decades, the service has partnered with NHS teams nationwide to support patients transitioning from hospital care to home enteral feeding (HEF). It can be a challenging and uncertain time for many patients, but Hospital2Home is there to provide a professional and reassuring hand every step of the way.
Hospital2Home brings together compassionate people, clinical expertise, intuitive digital tools, and responsive services, all working alongside NHS colleagues to support seamless continuity of care. Together, we’ve supported thousands of journeys home, ensuring patients and caregivers are well-equipped with the knowledge, confidence and practical support they need to continue care safely at home.
Over the years, Hospital2Home has continually evolved to meet the changing needs of both patients and the NHS. Today, the service comprises a collaborative network of teams and services, all committed to supporting healthcare professionals in care delivery and enhancing the overall patient experience.
As highly trained HEF specialists, Nurse Advisors become an extension of the care team. They deliver comprehensive support across the patient pathway, facilitating safe discharges, providing equipment training, and offering ongoing, personalised 1:1 support in the community.
As part of a CQC-regulated service, they help reduce avoidable hospital readmissions through early home support, regular reviews, and proactive troubleshooting.
Led by Hospital2Home Coordinators, our patient engagement teams provide patients with expert advice and support. They serve as the primary point of contact for day-to-day patient communications, by phone or online.
Working alongside healthcare professionals and the wider Hospital2Home service, they coordinate orders, manage prescription changes, and oversee timely deliveries, helping ensure patients receive the nutritional supplies they need without disruption.
Our intuitive online platform enables healthcare professionals to register and manage HEF patients through a single patient record, empowering seamless collaboration with the Hospital2Home support network.
By centralising patient data and enabling secure sharing across NHS specialist centres, eRegistration streamlines care coordination for patients transitioning into the community.
Patients and caregivers can access the dedicated Hospital2Home website 24/7, whenever they need to place, manage and track their orders.
The website also provides accessible information and guidance about the service, including step-by-step guides and details about their nutritional support and feeding equipment.
Dedicated operational teams work behind the scenes to deliver a reliable, responsive service. The Hospital2Home hub of operations includes:
This 30-year milestone reflects the lasting impact that Hospital2Home has had on patients, families, caregivers, and the healthcare professionals that we are proud to support. It marks three decades of trusted NHS partnership and a shared commitment to making the transition from hospital to home as safe, smooth, and stress-free as possible.
As we celebrate this anniversary, we thank all the dedicated individuals behind Hospital2Home and the NHS teams that have placed their trust in us for the past three decades. We look forward to continued collaboration for many years to come.
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