Our Hospital2Home homecare service is made up of committed and caring professionals who offer a personalised service to support a patient's daily routine.
Our Abbott Nurse Advisors work closely with our Hospital2Home advisors in order to ensure patients receive training, support and their nutritional supplies when and where they need them.
Abbott Nurse Advisors can support patients by offering training on enteral feeding and equipment at their convenience. They can also be available to provide clinical advice and support to patients throughout their enteral feeding journey.
The Hospital2Home team will contact patients and welcome/onboard them onto the service, answer any initial questions and arrange the first delivery of feeding equipment at a convenient time and place.
They are also available to provide support throughout a patient's journey with us.
For ongoing support, the Hospital2Home.abbott website is available to Abbott Hospital2Home patients to place monthly orders, provide pump support and track/view orders.
The Hospital2Home team are available to provide support for any queries relating to the loaned FreeGo feeding pump. We have emergency depots across the UK* and replacement pumps can be delivered within six hours if required, night or day.
If required by patients or carers, the Hospital2Home team will liaise with the healthcare professional and the Abbott Nurse Advisor to provide further support.
If you’re an Abbott Hospital2Home patient or carer and wish to register/access the patient website to place monthly orders, track your order, access pump support or the Help Centre - please visit: Hospital2Home.abbott
If you need to contact Abbott’s Hospital2Home service, you can do so by telephone or email:
0800 018 3799
abbott.hospital2home@nhs.net
Loretta, Hospital2Home Operations Manager, discusses what her typical day looks like, her passion for great service delivery and her drive to help patients manage their own health, to improve their nutritional outcomes
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Introducing Chris, a dedicated member of the Hospital2Home team for an impressive two decades. He plays a vital role in coordinating patient care during their transition from hospital to home…
Footnotes:
*This service is available to the UK mainland only and does not include the Isle of Wight and the Isle of Man.
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